Quality Policy

• Provide defect free products on time, to the correct specification and within budget.
• Adhere to the Quality Manual at all times.
• Meet statutory and regulatory requirements.

Environmental Policy

• Reduce, Reuse, Recycle at all times.
• Source all raw materials from sustainable sources wherever possible.
• Ensure all products meet with the recommended standards for the sectors in which they will be used.

Customer Service Policy

• Ensure that all complaints and queries are dealt with in a professional manner within the agreed timescales.
• Management will monitor all complaints and queries to ensure that customers are kept satisfied.
• Ensure that all complaints and queries are dealt with fairly.
• Keep an open and honest approach at all times

Equal Opportunities Policy

• Adhere to the Race Relations Act 1976 and Amended 2000 at all times
• Ensure potential and current staff, customers, and visitors do not experience racial discrimination or harassment
• Ensure equality of opportunity in the recruitment, retention, progression and personal and professional development of staff of all racial or cultural groups.

Health and Safety Policy

• Provide a safe place to work.
• Provide a safe system of work.
• Provide adequate plant and equipment.
• Recruit competent and safety conscious staff.
• Adhere to the Health and Safety at Work Act 1974.

All Elite’s policies can be viewed in full upon request by emailing info@simplyelite.co.uk